TroubleFreeHosting.com™ operates with a network emphasis to provide the best service to its clients and to live up to the TroubleFreeHosting name. World-Class Data Center - World-class network including multiple OC-48, OC-12 and OC-3 connections and a fast gigabit Ethernet backbone.
- Both public and private networks - two separate and distinctly redundant network architectures, providing a secure secondary path for managing services.
- Connected to multiple diverse upstream providers totaling 4 Gbps of Tier-1 Internet Bandwidth.
- Full BGP peering with all providers.
- Fully redundant power and air conditioning supply, with state of the art fire protection providing the maximum possible protection against potential disasters that could affect your site.
- Advanced smoke detection VESDA and fire suppression systems.
- 24x7 monitoring of building and environmental alarms by a local staff as well as a centralized Network Operations Center.
24x7 Physical Security - Closed-circuit cameras.
- 24-hour guards and physical location monitoring.
- Biometric scanners and secure card-key access.
- 'Man-trap' restricted access to the data centers. Locked cages enclosing all equipment.
Systems and Network Infrastructure and Security - Best-of-breed equipment for routers, firewalls, and servers including tipping point services to guard against DDOS, malicious traffic, viruses, malware, phishing, spyware and other threats.
- Full network redundancy.
- 24x7 dedicated/prevention systems ensure network perimeter remains secure.
- Automatic email scanning for virus detection and cleaning provides complete protection.(hosting plans only)
Backup, Restore and Disaster Recovery - Enterprise-class backup and restore technology protecting your data.
- Weekly full backups and daily incremental backups.
- Long term off-site retention.
(shared hosting plans only - dedicated server plans require additional purchase) Operating System and Application Management - Hardened operating system builds. (hosting plans only)
- Host based security. (hosting plans only)
- Vigorous patch management. (hosting plans only)
- In-depth 24x7 monitoring help to ensure that our systems are secure. (hosting plans only)
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